Privacy Policy

Last Updated: October 31, 2026

Mirrant Automation Private Limited ("Mirrant", "we", "our", or "us") respects your privacy and is committed to safeguarding the data collected through our website, industrial automation solutions, cloud dashboards (such as Mirrant Cloud), and direct business interactions. This Privacy Policy outlines how we collect, use, disclose, and secure your information.

1. Information We Collect

In the context of industrial automation, instrumentation supply, and telemetry services, we may collect the following types of information:

• Contact & Business Information: Full name, corporate email address, phone number, company name, designation, and industrial facility address when you request a quotation, datasheet, or inquiry.
• Telemetry & Operational Data: Device identification numbers, operational metrics, sensor status logs, and performance parameters transmitted via our Industrial IoT (IIoT) solutions and cloud monitoring tools.
• Technical Data: IP addresses, browser types, operating systems, and navigation patterns collected automatically via cookies and web analytics tools when you visit our website.

2. How We Use Your Information

We utilize the collected information for specific industrial and commercial purposes, including:

• Processing and fulfilling orders for industrial instruments (Flow Meters, Level Transmitters, Analysers, Pressure & Temperature Transmitters).
• Providing remote monitoring support, configuration diagnostics, and software updates for SCADA, HMI, and IIoT systems.
• Responding to technical support tickets, customer inquiries, and custom automation engineering requests.
• Improving our product portfolio, website usability, and cyber-security protocols.

3. Data Security & Protection

Given the critical nature of industrial control systems and enterprise data, Mirrant Automation implements robust administrative, technical, and physical security measures. This includes encrypted data transmission protocols, role-based access control for cloud platforms, and secure local archiving to prevent unauthorized access, alteration, or disclosure of sensitive industrial parameters.

4. Sharing of Information

We do not sell, trade, or rent your personal or industrial telemetry data to third parties. We may share information strictly with trusted partners, certified system integrators, or logistics providers who assist us in delivering hardware and services, provided they agree to maintain strict confidentiality. We may also disclose data if required by legal compliance or regulatory authorities.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember session preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though certain interactive features of our portal may be limited.

6. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time to reflect technological upgrades or regulatory changes. Any modifications will be posted directly on this page with a revised revision date.