Terms & Conditions

Last Updated: October 31, 2026

Welcome to Mirrant Automation Private Limited ("Mirrant", "Company", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, product specifications, cloud telemetry services, and procurement contracts for industrial automation solutions. By browsing our website or issuing purchase orders, you agree to comply with and be bound by these terms.

1. Scope of Products & Engineering Services

Mirrant Automation specializes in the design, supply, and implementation of process instrumentation and automation systems, including:

• Flow Meters, Level Transmitters, Analysers, Pressure, and Temperature Transmitters.
• Programmable Logic Controllers (PLC), SCADA platforms, Human Machine Interfaces (HMI), and Variable Frequency Drives (VFD).
• Industrial Internet of Things (IIoT) remote telemetry and monitoring software solutions.

2. Quotations, Pricing & Orders

• Quotations: All commercial offers issued by Mirrant are valid for the period specified in the quotation. Prices are subject to revision based on raw material fluctuations or tax structure amendments prior to order acceptance.
• Taxes & Duties: Statutory taxes (GST, customs duties, import levies) are applied as applicable per current government regulations at the time of invoicing unless explicitly stated otherwise.
• Order Acceptance: A contract is legally finalized only upon receipt of a formal Purchase Order (PO) and written acknowledgment/Order Acceptance issued by Mirrant Automation.

3. Delivery, Inspection & Installation

Delivery dates provided in proposals are estimates based on standard manufacturing lead times. Mirrant is not liable for delays caused by Force Majeure events, site unreadiness, or supply-chain bottlenecks beyond our reasonable control. Customers must inspect received instruments within 7 days of delivery and report any transit damage or discrepancies immediately in writing.

4. Product Warranty & Technical Support

• Mirrant warrants that supplied equipment is free from defects in materials and workmanship under normal industrial operating conditions for the period specified in the official warranty certificate.
• Warranty coverage excludes damages resulting from incorrect installation by third parties, corrosive/abrasive process media outside agreed specifications, power surges, mechanical tampering, or unauthorized modifications.

5. Intellectual Property & Software Licensing

All proprietary software, firmware, PLC logic programming, HMI screen graphics, telemetry code, datasheets, and website content created by Mirrant remain the exclusive intellectual property of Mirrant Automation Private Limited. Customers receive a non-exclusive license to use installed firmware/software strictly for operating the designated automation equipment.

6. Limitation of Liability

To the maximum extent permitted by law, Mirrant Automation shall not be liable for any indirect, incidental, consequential, or punitive damages, including plant downtime, production loss, or data corruption arising from equipment operation or website usage. Total liability under any claim shall not exceed the purchase value of the specific product or service giving rise to the claim.

7. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any legal proceedings, disputes, or claims arising out of or relating to business agreements with Mirrant Automation Private Limited shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.